SHIPPING & RETURNS

SHIPPING POLICY

We understand the importance of timely delivery. We offer various shipping methods to ensure you receive your personalized heirlooms as soon as possible. Our packaging is designed to protect your items during transit. Shipping costs vary based on the weight and size of your order.
tIf there are any delays or issues with your shipment, we will notify you immediately and work to resolve the issue.

RETURN & EXCHANGE POLICY

We want you to be completely satisfied with your purchase from Zerah Rose. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy on non-personalized products. Please contact us within 14 days of receiving your order to initiate the return or exchange process. Items must be unused and in their original packaging.
We value our customers and strive to provide the best possible experience. If you have any questions or concerns about our policies, please don't hesitate to contact us. We are here to serve you.